Skip to main content
Level 1
November 25, 2019
Question

What app can be used to open Turbo Tax. None of the Microsoft ones work?

  • November 25, 2019
  • 1 reply
  • 11 views
No text available

    1 reply

    DoninGA
    Level 15
    Level 15
    November 25, 2019

    If you downloaded the tax data file from the online edition, the data file can only be opened by the TurboTax software for the same tax year as the tax data file.  The tax data file will have a file extension of .taxyyyy where yyyy is the tax year, eg .tax2018 for tax year 2018.

     

    If you download the PDF of the online tax return that file can be opened by any compatible PDF viewer, such as Adobe Reader.

     

    To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

    Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

    VolvoGirl
    Level 15
    November 25, 2019

    Or exactly what are you trying to open?  You don't need an app to open the program.   Did you download the program and tying to install it? 

    Level 2
    November 14, 2020

    Yes I did the download and the program is in my file explorer but when I try to open the program a Microsoft window comes up and wants me to use an app to open.  I can't seem to get past that window.