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What number can I call to actually reach someone at the IRS?

Forum|Forum|7 years ago
June 7, 2019
6 replies
16 views

I filled 1/20 and haven't heard a thing... What number can I call to reach someone at the IRS? I see people saying they've spoken with someone however I am unable to find a number that works... I call the number on the IRS site (800-829-1040) and it says due to high call volume I cant speak to anyone... someone help! I am losing my mind...

Thanks!

Best answer by DoninGA

@jamiemoore wrote:

Called the [phone number removed] #, hit 1, then 2....been on hold 1 hr 13 minutes...who can I complain to???

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

W

walshd

Level 2

(An agent from Turbo Tax sent me this:) I did get through to a person at the IRS.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.

So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".

Then press 4 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

I

iacowan78

Level 2

I got through quick!!!

A

auspex7

Level 2

I ACTUALLY got through to a human being. You can't use the 1040 number, all you'll get is "due to excessively high call volume, your call cannot be completed ...." Use 1-800-829-0115. Then, press 1 for English (assuming you understand English), then press 2 (unless you received by mail one of the letters they list, in which case you press 1) and then it will ask for your social. After entering your social, confirm it is correct by pressing 1, then you'll hear seven topics. Press 1 again, to "set up a payment plan." Even if that's not why you're calling, press 1 anyway. There was a 15-30 minute wait when I called. It took 25 minutes, then a human answered, and resolved my issue. So again, call 1-800-829-0115, press 1, 2, enter social, press 1, 1. Good luck!

R

richmarilyn2002

Level 2

Have you gotten your refund. I went through the same thing. I had filed my return on Feb 27 and my 45 days of waiting was yestersday, so now they have sented a electronic memo to release my refund ASAP. Call 8008290922. It's there direct line. It's a 15 minute wait but trust me they will help you and request your money

E

Eliburgos52

Level 2

please I need to talk to someone at IRS

DoninGA

Level 15

@Eliburgos52 wrote:

please I need to talk to someone at IRS

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

E

Eliburgos52

Level 2

I still not able to spoke with someone a real person

E

Eliburgos52

Level 2

no one is answering the phone person

J

jamiemoore

Level 2

Called the 800-829-0115 #, hit 1, then 2....been on hold 1 hr 13 minutes...who can I complain to???

DoninGA

Answer

Level 15

@jamiemoore wrote:

Called the [phone number removed] #, hit 1, then 2....been on hold 1 hr 13 minutes...who can I complain to???

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

H

Hipup49

Level 2

i need to change my address with the IRS.

W

Will-1203

Level 2

I received a letter from the IRS stating they did not receive my form K1. I looked and it was sent in February 2020. They say I owe a penalty but there is no case number on the letter. Could this be a scam.