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3 replies

June 1, 2019

Having two TurboTax accounts is okay.  But it's important to make sure you know which tax returns you're filing with which accounts.  Sometimes folks get in a panic because they've filed via one account and then are looking for their information in another account.  As long as you understand which is which, and your personal information is correct in both accounts, then you're fine.

Level 2
April 13, 2020

I need help. 

JBedford
Level 6
August 1, 2023

Hi, @Katherine137 ! This message board is not monitored by TurboTax employees. I just happened to stumble across your message. If you still need help, then please contact us directly at 1-800-4-INTUIT. Thanks! 

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Level 2
September 11, 2023

Did you find a solution to this issue?

I have the same problem.

VolvoGirl
Level 15
September 11, 2023

@Form SD 100   What same problem are you having?  Are  you looking for the other account?  Do you need to transfer 2021 into 2022?

Sorry you can not delete or merge accounts.  Just pick one and use it going forward.

https://ttlc.intuit.com/community/account-management/help/can-i-merge-my-accounts/00/27136