My turbo tax intuit says i need to update my browser, but my ipad browser is already updated. It will not let me move past this message to get to my return

If you want to use your iPad, you should download the free turbotax app from the app store.  the turbotax app on iOS devices is just a different way to access turbotax online, it is not the standalone desktop program.  You can start online or in the app and switch back and forth as needed.

Im having the same problem.  Once I login “it looks like you’ll need a quick browser update “ message.  I tried from a MAC. Chrome and Safari are up to date tried from an IPhone, a tablet and even a windows computer with all software updates.  I have used TurboTax for years. I have waited a week.  Unfortunately, if is not resolved by today I will do my taxes somewhere else.  
Something I don’t want to do! 

I've been trying for over a week to log into my long standing Turbo Tax account, been using the desktop home computer, Firefox browser online version of Turbo Tax for over 15 years now. I can only get as far as the page that says I need to update my browser. I've always used Firefox on my home desktop, never an issue before. After 'updating'...nothing different. Won't let me in. After trying repeated 'updating' each time Intuit asks me to do so...nothing.  This is January 18, 2020 so it's NOT an old problem. Any clue about what is going on here? Oddly enough, T.T. / Intuit allowed me in the site to post this help message, but not into the actual 

site so I can get to work.

It is funny that the issue says "resolved," but its not resolved. 

I am on my laptop and have Google Chrome updated and still get prompted to "update my browser."

This is the same laptop used for tax filing last year, which completed without issue. 
I did some searching and thought perhaps some Google Extension needed updating, but can't find evidence that is what the problem is and it doesn't appear that there are any extensions to update on my device. 

I would like to think that this isn't some conspiracy to get us all to download and use the TurboTax App, but what else could it be... I am sure the IT experts at Turbo could have resolved this issue by now and removed or updated the code in their program that is causing this issue. It is not a single user issue and I am honestly surprised that the problem still exists. 

Same problem. I also can not use the app because as a lyft driver I get access to the software for free, so I have to go through the Lyft app to Turbotax. No matter what I do, Im told to update my browser. My phone is new, all is updated. Cache cleared. Tried installing chrome and firefox. 

If you think the infinite loop of updating the your browser is a f***ing waste of time, call this number: [phone number removed].  This is their help line.  you are greeted by a robot who, after you beg her to transfer you to a human being, will make you give up the same phone number and email address you use for TurboTax, only to tell you she doesn't recognize your ID and tells you to LOG IN to the website you currently cannot get into (due to the web browser update BS), and hangs up on you.  I've never cussed at a robot as many times as I have with Mrs. TurboTax.  

What's going on!? I've updated all my browsers but I'm still getting this message. 

I have the same message and at my wits end ! Anyone able to get past this screen ?

I got the same message when I try to access through my Lyft driver app. They are supposed to pay for it by going through the app but then I get stuck at that message as well. I’m using iPhone 11. Please help. 

finally got my w2s and am having the same problem on a desktop PC using a freshly updated firefox.  that's absolutely ridiculous that clearing cookies/cache would solve this.  what silly faux-IT help desk BS.  yeah try turning your device on and off again and maybe it'll let you log in.

unless intuit runs on severely antiquated flash i dont even understand this stupid corporate ploy to install another app parading as a technical issue