Do I have to re-buy TurboTax every year?

Forum|Forum|7 years ago
June 1, 2019
6 replies
1 view

I bought it last year and this year, it wants me to pay again. I'm not trying to be rude. I'm just asking.

TurboTax Free Edition Online

Best answer by SteamTrain

Yes...whether Desktop software, or Online Software, you have to purchase it every year.

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Exception: The Online "Free" version will let you file for Free ...for Federal & State early in the tax year...or with a state charge if you wait too long (sometime in late Feb or March).

BBBBBBUT ! The Online Free version can only be used with the very simplest of tax returns (1040EZ, 1040A)...no itemized deductions, no Self-employment income, no Brokerage or Mutual fund transactions. And Online Free does not allow you access to your prior-year tax files unless you pay ($30 this year).

dandkidz1

Level 2

who do i ask because the same thing happened to me. I paid $54.99 for fed and state download for 2017....now they just say i'm out of luck... and keep my money no credit nothing??

SteamTrainAnswer

Level 15

Yes...whether Desktop software, or Online Software, you have to purchase it every year.

____________________________________

Exception: The Online "Free" version will let you file for Free ...for Federal & State early in the tax year...or with a state charge if you wait too long (sometime in late Feb or March).

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

SteamTrain

Level 15

Not sure what you are asking...but Customer Support is here..they're pretty busy today..

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

JEPL

Level 2

yes.

Leroy Tillman Jr

Level 2

Yes, You have to buy it every year it changes so often... Even if you have it downloaded or have the CD it will need to be updated. it sucks but its taxes constant changes.

Cierricka01

Level 2

Is it me are the downloads not working this year

mesquitebean

Level 15

@ Cierricka01 wrote:
Is it me are the downloads not working this year

We don't know if it's you or not. This is an old thread on a different topic.

We don't know what your issue is and what you are trying to do. And we don't know what "not working" means or what roadblock you are encountering. To get help in a user community forum, you need to describe your situation in enough detail that someone might be able to assist. But don't post any personal info in this public Internet forum.

julianagru

Level 2

What about the packages with multiple returns, like the Standard package with 8 returns for instance, are these valid for several years or you'd have to use the 8 returns in a single year?

DoninGA

Level 15

@julianagru wrote:

What about the packages with multiple returns, like the Standard package with 8 returns for instance, are these valid for several years or you'd have to use the 8 returns in a single year?

This is the TurboTax US user community website.
Go to this TurboTax Canada website for assistance with a Canadian tax return or the TurboTax Canada editions - https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca