How do I start over on my tax return

Forum|Forum|7 years ago
June 5, 2019
1 reply
5 views

Start over on TurboTax app?

TurboTax Deluxe Online

Best answer by

You can erase your return and start from scratch as long as you haven't submitted payment or registered.

Sign out of the mobile app (under App Settings).
In your web browser, use your app login to sign in at TurboTax.com and select the Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.
Select Sign out at the very bottom of the left-side menu.
Now sign back in to the mobile app, and you'll start with a clean slate

https://ttlc.intuit.com/questions/3177005-how-do-i-clear-and-start-over-in-the-mobile-app

Anonymous

Answer

You can erase your return and start from scratch as long as you haven't submitted payment or registered.

Sign out of the mobile app (under App Settings).
In your web browser, use your app login to sign in at TurboTax.com and select the Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.
Select Sign out at the very bottom of the left-side menu.
Now sign back in to the mobile app, and you'll start with a clean slate

https://ttlc.intuit.com/questions/3177005-how-do-i-clear-and-start-over-in-the-mobile-app

bgneiser

Level 2

I don't have a mobile app. Do I need to sign on to turbotax.com in order to start over with the downloaded application on my laptop? I haven't filed anything yet.