Can I download TurboTax purchased from Costco?

Forum|Forum|7 years ago
June 4, 2019
5 replies
11 views

No text available

TurboTax Free Edition Online

Best answer by

Yes, you can contact us though the CD owner link below, and if you have the product code on the disc you can have the agent push a download to your account.

https://ttlc.intuit.com/replies/3300041

dunndeal80

Level 2

What do i need to do. Disc can't be read or written

EJDyson

Level 2

Can't download my Costco disc on my MacBook Air. what do you suggest ?

Anonymous

What did the product support agent say when you contacted them? @dunndeal80 please submit your own question.

Anonymous

Answer

Yes, you can contact us though the CD owner link below, and if you have the product code on the disc you can have the agent push a download to your account.

https://ttlc.intuit.com/replies/3300041

chirayuk

Level 2

I followed the link and select download TurboTax for Mac and selected the correct edition. It just submitted a support ticket. I'm surprised that I can't just get the download link—I have the license key and PIN from the packaging handy already. Is this the right method to get to the download? It sounds roundabout. The front of the box proudly says "Two way to install—CD or Download" and instructions on the back—but there are no instructions for actually downloading the software. Please help!

DoninGA

Level 15

@chirayuk If you purchased the TurboTax 2019 software as a CD and do not have a CD drive, see this TurboTax support FAQ - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

2019TaxesJMAR

Level 2

cd code is 252 [phone number removed] 913 6021

DMarkM1

Level 15

Great! Now go here to start the installation.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Elmerted

Level 2

Cannot make download work.

CarissaM

Level 15

What happens when you try to download the software @Elmerted ? Please let us know the error that appears on the screen, and at what point the error occurs.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"