Why was I charged to file a Florida State return when Florida does not do income tax, so nothing needs to be filed?

Forum|Forum|3 years ago
January 28, 2023
3 replies
12 views

I am a long time Michigan resident. I picked up a temporary job in FL for 1 week after the hurricanes. I received a W2 from this job. During my taxes, I entered in the W2, and it added Florida to my states to file in. At the end I was reviewing my cost (it made me upgrade to Deluxe), and it was

Federal $39

Florida $39

Michigan $39

Federal and Michigan eFiled, and it said that nothing had to be mailed or sent for Florida because they do not do income taxes, so I was all set. So my question is, WHY was I charged $39 for Florida? I called in and the agent said it was the fee to eFile, but I informed her that nothing was filed for this state. We talked in circles and she did not help me. I feel I should get a refund for the $39 that went to nothing for the charges to file for Florida.

TurboTax Deluxe Online

xmasbaby0

Level 15

FLORIDA

Florida does not have a state income tax. You should have skipped the FL tax unless you own rental property in FL or a FL based business.

Florida has a tangible personal property tax form that is used in a Florida-located business or rental property and is filed with the county property appraiser by April 1st.

If you do need to file a Form DR-405, nothing will print (except an instruction sheet) unless assets were transferred or you manually entered assets in the DR-405 worksheet.

If you do not have tangible personal property to report, choose Skip State in the State Taxes section.

If you proceeded past the warning screens, try deleting the Florida return --> https://ttlc.intuit.com/questions/1900608

If you have gone too far and cannot get out of the FL return you will need help from customer support.

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

KendallecorreaAuthor

Level 2

Thanks for the reply. I already contacted customer service and they said she can't help me.

xmasbaby0

Level 15

@Kendallecorrea Try again and hope for a better listener.

QueasyE 1111

Level 2

Did they return the fee for florida?

Having a similar issue..

KendallecorreaAuthor

Level 2

No, I opened a ticket (one51118221six) and never got a reply back.

tonydelvek

Level 2

I find it very hard to believe as elaborate as the TurboTax preparation systems are, they do not have anything on "Reviewing whether or not we should file FL taxes" section?? I just assumed that since they are very thorough with all the questions, this would be something they would emphasis on? Never would have thought that if I selected to file FL taxes, I would have no recourse?

TURBOTAX ONLINE STATE FL TAX YEAR 2022 PREP
$59.00

Ive filed two case numbers for the $59 Florida refund, both were declined.

Anyone have any progress on refund? Where do we file a BBB complaint, where's their HQ?

DoninGA

Level 15

@tonydelvek The TurboTax software presented a screen asking specifically if you need to file a Florida Tangible Property Tax return Form DR-405. All you needed to do is click on Skip State. You did not do that.

Then in the File section of the program on Step 1 when reviewing the your TurboTax account fees, the Florida state program of $59 was presented.

You could at any time before paying for the TurboTax account fees deleted the Florida return.