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Level 2
Jan 22, 2020 7:15 AM UTC
Question

I cannot continue my Federal Taxes (QTP)

So I am a Grad Student with a 529 College Savings Account, and I already entered in my 1099Q form under my income. After I finished up with my W-2s and my credits, I am approached by a page stating: "Other Income Statement: Qualified tuition program distributions - Taxpayer - You can't file just yet due to a recent law passed by Congress". And it's telling me to review my distributions which I had already entered, and I checked that they are correct. What Law?! Why can't I submit my taxes now, when I already have all of my documents ready?

Is anyone else experiencing this, because I would love an explanation. Also what did Congress even do?

173 replies

Level 2
Feb 15, 2020 4:29 PM UTC

Just go to next subject of interest 

Level 2
Feb 17, 2020 10:30 PM UTC

I am also experiencing the issue of not being able to e-file because of 1099-Q reporting. I see some of the issues were from folks who filed late January. Has anyone been able to e-file or still waiting for a resolution?

Level 2
Mar 9, 2022 7:58 PM UTC

I finished doing my taxes with Turbo Tax but I am  unable to submit them because you ask me to pay much more for a higher level of tax assistance that I do not want.  I cannot finalize my efforts with Turbo Tax because you give me no window or help in finishing the taxes for finalizing  Lucy Baker

Level 2
Mar 9, 2022 7:59 PM UTC

I finished doing my taxes with Turbo Tax but I am  unable to submit them because you ask me to pay much more for a higher level of tax assistance that I do not want.  I cannot finalize my efforts with Turbo Tax because you give me no window or help in finishing the taxes for finalizing  Lucy Baker

This is a problem on the last page. There are no more Continues and I cannot proceed.  What are you doing to me?  this treatment is not appreciated.

Alumni - Intuit
Mar 9, 2022 11:00 PM UTC

If you can clarify to us what error message you are seeing that is preventing you from filing your tax return we may be able to help you here.

@Lucy Baker

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