Skip to main content
TurboTax
Community
TurboTax
TurboTax
C
Clinton Ivins
Level 2
April 12, 2026
Solved

Premier online preventing me from itemizing

  • April 12, 2026
  • 1 reply
  • 20 views

I am using Premier Online for the first time, because Premier Desktop, which I have used for years, no longer works on Windows 10. I entered all my Schedule A information, and my itemized deductions total well over $20k higher than the standard deduction. On the summary page, TT says that I have selected the standard deduction and gives me the option of changing it. When I change it to itemized and return to the calling page, it continues to say that i have selected the standard deduction and that the standard deduction provides me the best outcome, which I'm pretty sure is ridiculous. I never had a problem anything like this with the Desktop version. Does anyone have any idea what the problem could be? Is it a software bug? Does Online prevent selection of itemized, despite permitting entry of all the information? I'm pulling my hair out here and, believe me, there isn't much there to start with.

Best answer by maglib

   I hear you as I had to upgrade to windows 11 reluctantly as I only use desktop. 

any chance you are a high income earner, subject to AMT or married filing separately? There may be a chance that you are better off taking the standard deduction.

 

-first thing to check is FORMS mode (Note: TurboTax Online does not have a "Forms Mode" like the Desktop version; you must use the print/preview functionality to see specific forms), look at your  Info Worksheet, Part VI-Additional Information for Your Federal Return, see if it  had automatically checked the box to take the Standard Deduction even if it is less than Itemized Deductions. 

 

-If you are subject to the Alternative Minimum Tax (AMT), certain deductions like state and local taxes are disallowed entirely, which can drastically reduce your total benefit

 

-taxpayers in the top 37% tax bracket will see their total itemized deductions reduced. This "haircut" is generally calculated as 2/37 of the lesser of total deductions or income above the threshold

 

-Your taxable income is so low that itemizing has no benefit. 

 

-Your tax credits already reducing your taxes so no benefit from itemizing

 

- If Married Filing SEPARATELY  your itemized deductions are limited primarily because both spouses must either both itemize or both take the standard deduction. Key limitations include capping the State and Local Tax (SALT) deduction cap to 50% per spouse, splitting joint expenses, and disqualifying many tax credits (may disqualify you from claiming the Earned Income Tax Credit (EITC), adoption credits, education credits, and often the Child and Dependent Care Credit).

 

-make sure you went through the mortgage interest section thoroughly as many skip answering questions that then disallow or limit the mortgage interest expense

 

If you want to force itemization, go to FEDERAL>DEDUCTIONS AND CREDITS select to CHANGE MY DEDUCTION

 

Go to FORMS mode and review the Schedule A to see all limitations of your itemized deductions and caps on them. Note: TurboTax Online does not have a "Forms Mode" like the Desktop version; you must use the print/preview functionality to see specific forms.

 

@Clinton Ivins

1 reply

M
Level 11
maglibLevel 11Answer
Level 11
April 12, 2026

   I hear you as I had to upgrade to windows 11 reluctantly as I only use desktop. 

any chance you are a high income earner, subject to AMT or married filing separately? There may be a chance that you are better off taking the standard deduction.

 

-first thing to check is FORMS mode (Note: TurboTax Online does not have a "Forms Mode" like the Desktop version; you must use the print/preview functionality to see specific forms), look at your  Info Worksheet, Part VI-Additional Information for Your Federal Return, see if it  had automatically checked the box to take the Standard Deduction even if it is less than Itemized Deductions. 

 

-If you are subject to the Alternative Minimum Tax (AMT), certain deductions like state and local taxes are disallowed entirely, which can drastically reduce your total benefit

 

-taxpayers in the top 37% tax bracket will see their total itemized deductions reduced. This "haircut" is generally calculated as 2/37 of the lesser of total deductions or income above the threshold

 

-Your taxable income is so low that itemizing has no benefit. 

 

-Your tax credits already reducing your taxes so no benefit from itemizing

 

- If Married Filing SEPARATELY  your itemized deductions are limited primarily because both spouses must either both itemize or both take the standard deduction. Key limitations include capping the State and Local Tax (SALT) deduction cap to 50% per spouse, splitting joint expenses, and disqualifying many tax credits (may disqualify you from claiming the Earned Income Tax Credit (EITC), adoption credits, education credits, and often the Child and Dependent Care Credit).

 

-make sure you went through the mortgage interest section thoroughly as many skip answering questions that then disallow or limit the mortgage interest expense

 

If you want to force itemization, go to FEDERAL>DEDUCTIONS AND CREDITS select to CHANGE MY DEDUCTION

 

Go to FORMS mode and review the Schedule A to see all limitations of your itemized deductions and caps on them. Note: TurboTax Online does not have a "Forms Mode" like the Desktop version; you must use the print/preview functionality to see specific forms.

 

@Clinton Ivins

**I don't work for TT. Just trying to help. All the best. . ***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question. **Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.
C
Clinton IvinsAuthor
Level 2
April 12, 2026

Maglib, thank you so much for your prompt response. The online version has appeared to me to be so opaque, because I have been so accustomed to toggling back and forth on the desktop version between interview and forms mode in order to check how my responses were being used and interpreted. I didn't realize that I could view the return image before filing.
With your help I was able to do so. What I found was that, despite TT persistently indicating that I had selected the standard deduction and that it was using the standard deduction, it, in fact, was using itemized deduction.
I suspect that many people who have asked similar questions on this forum actually were encountering misleading prompts and responses, rather than TT's refusal to accept the user's itemized deduction preference.

M
Level 11
maglibLevel 11
Level 11
April 12, 2026

@Clinton Ivins   glad it worked.  Yes, I will only use desktop as functionality is so much better. It was only reason I went to 11.  Can you mark as best answer and thumbs up to close the question?

 

While I didn't want to update to windows 11, after a week or so and lots of fixing things as BING takes over, I actually started liking windows 11.  So many programs stopped supporting 10.  11 definitely seems to follow me more though no matter what I do to stop it.

**I don't work for TT. Just trying to help. All the best. . ***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question. **Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Explore your options
Terms & ConditionsAccessibility statement
Sitemap
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2026 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.

About Cookies Manage cookies

TRUSTe nResult Certified e-File C-Level Security Certification
Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Copyright © Intuit Canada ULC, 2026. All rights reserved.

About Cookies Manage cookies

Intuit
TurboTax Credit Karma QuickBooks MailChimp

© 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

© 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

À propos des témoins Gérer les témoins