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Level 5
February 18, 2026
Solved

PA state tax will not load

  • February 18, 2026
  • 2 replies
  • 63 views

Im stuck in a loop -- read the communuty posts -- looks like im not alone

--will TT fix this???

Best answer by MarilynG

If you get stuck when trying to pay and download Pennsylvania, close the program, clear your Cache and Cookies and retry.  You're going to a Billing server and your connection may be blocked.  Other users have used an incognito window, and disabled their anti-virus programs for a successful connection.

 

If this does not apply, please share your exact issue and we'll try to help.  Here's more info about a State Install/Efile Loop. 

 

@OldCarGuy 

2 replies

MarilynG
MarilynGAnswer
Level 15
February 18, 2026

If you get stuck when trying to pay and download Pennsylvania, close the program, clear your Cache and Cookies and retry.  You're going to a Billing server and your connection may be blocked.  Other users have used an incognito window, and disabled their anti-virus programs for a successful connection.

 

If this does not apply, please share your exact issue and we'll try to help.  Here's more info about a State Install/Efile Loop. 

 

@OldCarGuy 

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OldCarGuyAuthor
Level 5
February 20, 2026

I worked -- big thanks