Itsdeductible App

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Why did intuit block me from viewing the itsdeductible app? I own the app. I already purchased it years ago with Quicken. It's mine. In Turbo Tax desktop Deluxe version, I am having such a difficult time viewing the, "Help me value my donations." The dropbox is not loading all results or letting you scroll down to view them, so I decided to view in my itdeductible app - I could see all the values. From what I saw was the app valuations were the same as the software with a more complete listing then what I am able to see in the Turbo Tax software version. Then I log back into the app and I receive a message, "This app is no longer available." This is my worse tax year using Turbo Tax. Their changes to their reporting has wasted so much of my time (education update is inaccurate), and now I have to manually value my clothing donations. I started using Quicken in 1995, and was a very loyal customer until they forced the subscription online version. I was not interested, so after 20+ years of using Quicken Deluxe, I ditched it with sadness. Can't believe the changes they have made this year in Turbo Tax are making it more difficult for their customers. Education 1099Q's need to be added back for their Coverdell customers who need the worksheet for calculating cost basis. Also, for people who take an education credit with their distribution. I have one excess education distribution that they are not accounting for. Don't know why I am complaining it's the tax on excess distributions they are choosing not to account for. Think they are trying to make it more difficult, so you'll pay for their experts. From some of the replies I've seen from their experts, I wouldn't be paying for incorrect info. Maybe time to chose a different platform for taxes!

M-MTax

Level 15

@j0mike1993 wrote:
Why did intuit block me from viewing the itsdeductible app? I own the app.

Intuit discontinued ItsDeductible (notice was given last year) and you never owned the app; you had a license, which was revocable (not to mention the web-based app was provided free of charge).

j0mike1993Author

Level 2

All I was trying to do was view the values of donated items. I wasn't even adding them in the app. Then I was blocked after having to log back in. The desktop Turbo help me value my donations isn't very good. When searching, it doesn't load all the results and doesn't let you scroll down. I have been trying to create an Excel database using Turbo Tax values, but not very good this year.

M-MTax

Level 15

@j0mike1993 wrote:
Maybe time to chose a different platform for taxes!

You have limited options, namely H&R Block or TaxAct and neither offers anything like ItsDeductible.

There are third-party programs available if you Google "ItsDeductible alternatives".

j0mike1993Author

Level 2

I have used H&R Block, TaxAct, MilTax, etc. The reason I've returned to Turbo Tax was for features they are slowly losing. If you don't have consistency and keep taking away desirable features, Turbo Tax will be comparable to the other platforms and not better. This year I feel like I have to continually check over my forms because my inputs or lack of inputs are not updating correctly (education). If I wanted to do my taxes myself, I wouldn't purchase Turbo Tax.

M-MTax

Level 15

@j0mike1993 wrote:
I have used H&R Block, TaxAct, MilTax, etc. The reason I've returned to Turbo Tax was for features they are slowly losing.

I get that but then what features did the other software packages lack that TurboTax has but is now losing and if you returned to one of the programs you mentioned what will you gain?