Skip to main content
Level 2
February 3, 2025
Solved

I can see my EIC is wrong and there is an error on the form, how can this be fixed?

  • February 3, 2025
  • 16 replies
  • 121 views
No text available
    Best answer by s0tap0p

    You cannot file as Head of Household if you have not entered a qualifying dependent, so the children must be entered or your filing status would be displayed as Single or Married filing separately.   Check and see what is shown for your filing status.   

     

    If it is showing HOH, then something else has been entered incorrectly about the kids in MY INFO.  You will need to go back through the screens for them --again-- and look to see if somehow the box for "invalid SSN" got checked, or see how you answered that weird question about whether they paid over half their own support -- you have to say NO.


    Here is a grab from the same forms.  There is definitely a problem. I'm super frustrated, I have been using TurboTax for over 10 years, and there really isn't much you can do to screw things up, but there is something wrong, and I don't want to have to pay anything more to have to speak with a live person to get it fixed.

     

    16 replies

    Alumni - Intuit
    February 3, 2025

    The TurboTax calculation is very reliable, so there's probably not a fix to be made.

     

    Your federal EIC amount is computed by referencing the EIC Table and comparing:

    • The EIC amount based on earned income, and 
    • The EIC amount based on adjusted gross income (AGI).

     

    The smaller amount of EIC is what's used for your EIC, regardless of whether earned income or AGI is higher.

     

    See the TurboTax Help article What are the qualifications for the Earned Income Credit (EIC or EITC)? for more information.

    s0tap0pAuthor
    Level 2
    February 3, 2025

    It is saying my children are not qualifying, and on the form, the box for them being under 24 is not selected. That is all incorrect.  I have gone through to make sure all of their information is correct and it does not correct the information.

    Level 15
    February 3, 2025

    Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2024 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/qualifications-earned-income-credit-eic-eitc/L7w4BFP32_US_en_US?uid=m62rmz09

     

    https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 3, 2025

    Mine is wrong too. It says I qualify for EIC but then it says my income is over the limit which it is not, it's under the $55,768 limit. How can it say I qualify with two children and my income is under the limit of $55,768 and I do not get all the credit, only $800 is what is says it will give me??

    Level 2
    February 5, 2026

    I ran into the same problem (TTax 2025, Deluxe, download). I have one dependent and it computed the EIC using no dependents.

     

    I FOUND THE BUG - The Turbotax interview tells me my daughter is a dependent, but internally she is not. Here is why.

     

    If you go to FORMS and look at the EIC worksheets (there are two), you can see exactly what TurboTax is using as dependent data. In my case, my daughter is age 24 (birthdate 9/7/2001) but Turbotax did not ask me if she is a full time student (she is). So the EIC worksheet shows that she is not a full time student. That is the problem (in my case).

     

    Note that the Turbotax interview tells me that she IS a dependent.

     

    The Forms EIC worksheet will not allow me to change the Form (to check the box for full-time-student), and the interview did not ask the question.

     

    The proof that this is the problem is that if I fool Turbotax by changing her birthdate to make her 17 years old, then Turbotax does correctly compute the EIC based on one dependent.

    DoninGA
    Level 15
    Level 15
    February 5, 2026

    @DoingMyOwn If she is age 24 or older, being a full time student is no longer relevant.  She is no longer a dependent under the Qualifying Child rules.  She can only be claimed as a dependent under the Qualifying Relative rules and no longer eligible to be included for EIC.

     

    To be a Qualifying Relative -

    1. The person cannot be your qualifying child or the qualifying child of any other taxpayer. A child is not the qualifying child of any other taxpayer if the child's parent (or any other person for whom the child is defined as a qualifying child) is not required to file an income tax return or files an income tax return only to get a refund on income tax withheld.
    2. The person either (a) must be related to you or (b) must live with you all year as a member of your household.
    3. The person's gross income for the year must be less than $5,200 (social security does not count) in 2025
    4. You must provide more than half of the person's total support for the year.
    5. The person must be a U.S. citizen or a U.S., Canada, or Mexico resident for some part of the year.
    6. The person must not file a joint return with their spouse.

    Level 2
    February 5, 2026

    Thank you. You are correct. My error.

    I believed that, if a full time student, she could be up to 24, but the rule is under 24.

    My error - please feel free to delete my reply since it's not helpful.