HSA assistance error

Forum|Forum|2 months ago
April 12, 2026
1 reply
2 views

Error message TY25 HAS DETAILS ARE NOT AVAILABLE

TurboTax Online

CesarJ

Level 6

TurboTax may require you to specify if your retirement account involves digital assets. If the program won't let you select 'No' or complete filing, this could be a bug.

Currently, TurboTax Online doesn't provide direct access to a 'Capital Assets' sheet for manual editing. The recommendation to manually edit this sheet applies more to desktop versions.

To address this issue in TurboTax Online:
1. Refresh your browser or try a different one.
2. Clear your browser cache and cookies.
3. Re-enter your retirement account information carefully.
4. If the problem persists, try temporarily removing the retirement account entry and re-adding it.

This approach may help you bypass the bug without manual sheet edits, which aren't accessible in TurboTax Online.

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