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Level 2
February 25, 2026
Question

Foreign taxes not calculating properly for a refund.

  • February 25, 2026
  • 10 replies
  • 558 views

There is an issue in TurboTax causing Foreign taxes paid on passive income to not total properly.  The taxes come thru on a download from the brokerage house on a 1099-DIV along with the Foreign income which is only about $600.  How do I contact someone to get this fixed.  I do not need a tax expert, I need Intuit to fix the issue in the program so I can get the greatest refund I am entitled to.  

    10 replies

    DaveF1006
    Alumni - Intuit
    February 25, 2026

    To clarify, can you be more specific with your issue?

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    Level 2
    February 25, 2026

    Specifics are as follows

    I have passive  foreign dividend income and foreign taxes coming thru on a 1099-DIV.  Total income is $602.73 and taxes paid are $62.93.  Based on these amounts and passive income only, form 1116 is not required. The information pulled from the brokerage downloaded correctly but I am not being credited for the foreign taxes being paid as the $62.93 should be in my total Federal refund and it is not. 

    I made a copy of my tax file and tried filling out form 1116 and the worksheet on the 2nd copy .  It did not make a difference as the foreign taxes still did not show in the totals.  

    Please advise if the TurboTax software can be corrected for this error?

    Alumni - Intuit
    February 25, 2026

    If this is an outstanding system issue, it may be fixed soon; due to system updates and recent tax law changes, returns including foreign tax credit and/or Form 1116 should not be filed at this time. The expected date of availability is 2/27/2026, Friday. On or about that date, you will be able to complete and e-file your tax returns. We appreciate your patience while this is resolved. 

     

    If your issue is not resolved by the foreign tax credit software update, then you can @ one of us in this thread to begin troubleshooting. 

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