Turbo Visa Debit Card
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Returning Member

Turbo Visa Debit Card

I e-filed my income taxes and selected the money to be returned on a TurboTax Intuit Visa Debit Card on 2/18/2020.

As of 4/19/2020, I still have no received my card through the mail. My stimulus payment was deposited to that card as well, but how do I access that account? 

I can't file for a lost card because it asks for the card number, but I don't know them because I never got the card!

2 Replies
DEBBIE Howsden
New Member

Turbo Visa Debit Card

I did my taxes online with TurboTax I got a confirmation saying that I would receive a GreenDot card Visa in the mail and I haven't I know the income tax and the stimulus check is in that account and I cannot access because I don't have the card

Intuit Alumni

Turbo Visa Debit Card

The Turbo Visa Debit Card is delivered 5–10 business days after ordering it. If you still have not received it after 10 business days, please visit TurboDebitCard.com or call toll-free at (888) 285-4169. 


Please see this TurboTax FAQ for more information, How to get your tax refund on a Turbo® Visa® Debit...

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