- What does the message on my Turbotax card app saying check deposit service is currently unavailable???? I have been waiting over 48 hours for my payroll check to be deposited into my account so I can get bills taken care of and my 2 year old daughter things she needs but I can't cuz my money isn't on my card!!!! I am stressed to the max and I can't get a single answer that isn't AUTOMATED!!!! I need to know what that message means and could that be why my direct deposit still hasn't loaded!!!!!
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.