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Jzmo
Level 2
Jun 2, 2021 11:06 PM UTC
Question

Refund overcharged fee

 

    5 replies

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    Jun 2, 2021 11:12 PM UTC

    The Advantage program provides you the software for each tax year.  The software is sent in November for the upcoming tax year.  You are not changed for the software until it ships in November.

     

    If you would like to cancel the Advantage subscription, see this TurboTax support FAQ - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/01/25548

    JzmoAuthor
    Level 2
    Jun 7, 2021 6:34 PM UTC

    It is what it said won’t charge it until next year. But it appeared on my credit card now. Can you cancel that charge for now? We can pay in November next year. 
    thanks. 

    VolvoGirl
    VolvoGirl
    Level 15
    Jun 7, 2021 6:36 PM UTC

    Maybe you were charged for your 2020 return?  Did you buy the Desktop program or use the online version?

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