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Returning Member

payment info

Got a email from TurboTax saying they are having trouble with my payment info.  When I click on the "Fix It" block it goes to Unknown URL.  How do I get this fixed?

2 Replies
Level 15

payment info

TurboTax support is closed on the weekends.  You will need to contact support on Monday for assistance with this type of billing issue.

Support is open from 5am to 5pm Pacific time, Monday thru Friday


Use this website to contact TurboTax support during business hours -
Support can also be reached by messaging them on these pages and

Returning Member

payment info

ow do I resubmit payment?  I cant find anyway to get back to where I enter credit card info.