My credit card amount is wrong

[kfhudson55]

My balance due is wrong and it’s affecting my credit score. It dropped 15 points because it said my balance was $464 out of $500. It is currently $168.54. Because of this error, I wasn’t approved for an apartment. 

[tagteam]

If, in fact, there were an error in your balance due, your recourse would be to contact the issuer of your credit card.

[kfhudson55]

The account is correct on my credit card website. However, on turbo, it hasn’t registered and still has an old balance. 

[tagteam · Accepted solution]

There is typically a lag in account updates after payments are made. It could take more than one cycle.