how do we report a card never issued?

[olmsted1319]

yet stimulus from IRS says that it issued a stimulus payment

[Bigraddi]

It's on the automated system menu, never received, just call the turbo Card customer service number. Easily found.

[olmsted1319]

it doesn't work the automated system just hangs up.

[olmsted1319]

do you happen to know the # perhaps i am calling the wrong system and thank you for responding. 

[ReginaM]

Please use this link for help with the card you never received:  

 TurboTax Debit Card Help

[Bigraddi]

Here's the number I used, [phone number removed].

It worked to order a replacement for a lost/stolen for me on Wednesday evening. It hangs up if you try to get a human. The rest of the features are under temporary maintenance I've heard...greendot is the absolute dumpster fire of financial institutions. Hands down, honest to Christ himself...I can't believe they are as horrible as they are. Seriously. With the fee money they take... unbelievable.