Credit score went to “0”

[Fyrfyterpj]

Had a score of 517, paid off to creditors for less then the full amount, my credit score jumped 35 pts for a few days. Then my credit score went to a big fat “0” I payed off all of my debt, I owe nothing to nobody and my credit score is gone!!! And I’m not dead yet!! What happened? Also isn’t the lowest credit score you could have is a 300? I don’t even have that!

[tagteam · Accepted solution]

Carefully review your credit reports (free from the site below) for inaccuracies and indicia of fraudulent activity.

https://www.annualcreditreport.com/index.action

[Amantii]

I have the same problem currently. I’ve been looking for some explanation or ways for it to be rectified. What exactly is going on? 

[vmroderick]

Mine did the same thing in the app. I’m assuming there is a glitch, but can’t seem to be able to contact customer service. Have you received any answers as to why this has happened?