Error getting my credit score

3 replies
53 views

Every time I log into the Turbo app, it says there’s an error getting my credit score and to try again. And in my credit score options area it says last updated November or 2019 and am a little confused.

Anonymous_Answer

Level 15

You can try uninstalling and reinstalling the app.

Otherwise, you can try getting support on Turbo's Facebook or Twitter page.

Facebook: https://www.facebook.com/IntuitTurbo/?ref=br_rs

Twitter: https://twitter.com/intuitturbo

Anonymous_Answer

Level 15

You can try uninstalling and reinstalling the app.

Otherwise, you can try getting support on Turbo's Facebook or Twitter page.

Facebook: https://www.facebook.com/IntuitTurbo/?ref=br_rs

Twitter: https://twitter.com/intuitturbo

Opus 17

Level 15

First, try logging directly into "Turbo" on the web. https://turbo.intuit.com

Make sure your account name and password are working and that you can log into your account and see your information. If that doesn't work, you need to call support. If the web browser does work, then the smart device app has a problem. Try deleting it, reinstalling, and do a fresh log in.