Double purchase
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New Member

Double purchase

By a mistake, I bought Turbo Tax Deluxe twice. One through email promo (about $75) and another through on-line filing process. I demand that you refund me one of the two purchases.

I already filed my tax through you.

1 Reply
Level 15

Double purchase

To call TurboTax customer support

Customer support is available from 5 a.m. to 9 p.m. Pacific time



No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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