credit card refund request

[hiwin]

I was planning to submit my tax return electronically and already paid $24.00 for service fee, but due to I don't have Company control number on W-2 so I have to print and file my Tax return by mail. 

I am requesting a credit to be issued for that charge.
Please advise.
Thank you.

[hiwin]

I am requesting a credit to be issued for that charge.
Please advise.
Thank you.

[AshleyLO]

Please see the following TurboTax FAQ for assistance with how to e-file without a control number: I have no box D or Control Number on my W-2

If the issue still persists please reach out to our live customer service representatives for further assistance: What is TurboTax's phone number?

[Luke xu]

I have the same issue. do you know how to get the credit card refund yet? Thanks!

[AshleyLO]

@Luke xu Please reach out to our live customer service representatives for assistance with a refund: What is TurboTax's phone number?

[hiwin]

no, still work on it.

[DonnaLO]

@hiwin, did you have a question?