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Level 1
Apr 1, 2020 8:32 PM UTC
Question

State eFiling fee

I  efiled the federal and state 2019 taxes and paid the state fee of 24.99 via credit card. When fed and state returns were rejected, I filed both by mail. Will I get an automatic credit for the 24.99?

    1 reply

    Level 15
    Apr 1, 2020 9:52 PM UTC

    No you will not get an automatic credit.  Contact customer support.   Use the word "billing."

     

    To call TurboTax customer support

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    They are available from 5 a.m. to 9 p.m. Pacific time

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**