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joannem10
Level 1
Jun 26, 2020 2:51 PM UTC
Solved

payment for e-file but mailing return instead

Hi, I paid to e-file my returns but because of an override I used, e-filing was not allowed so I am paper filing.  Please refund my credit card payment of $24.99.  Thanks

    bluedeb
    bluedebAnswer
    Alumni - Champ
    Jun 26, 2020 3:17 PM UTC

    You would have to contact TurboTax Support for a refund.  You can contact support at the following website.  In the box that asks What do you need help with, do not put refund, enter billing issues.

    https://support.turbotax.intuit.com/contact/

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    1 reply

    bluedeb
    Alumni - Champ
    bluedebAlumni - ChampAnswer
    Alumni - Champ
    Jun 26, 2020 3:17 PM UTC

    You would have to contact TurboTax Support for a refund.  You can contact support at the following website.  In the box that asks What do you need help with, do not put refund, enter billing issues.

    https://support.turbotax.intuit.com/contact/

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