Why does it keep saying that there were no net qualified education expenses when i paid 2718.00 in tuition?

[AmyC]

Is your income too high? Does your box 5 scholarships and grants equal your expenses? If so, you would need to claim some of box 5 as taxable income to allow you to claim education credits.

If neither income nor scholarships, what do you have on your 1098-T?

Related:

Why didn't I get a credit or deduction for education expenses?

 What education tax credits are available?

Why is my scholarship taxable?

Who is eligible to take the American Opportunity Tax Credit?

[moneyformama]

Income is 60500.00. Payment received for tuition is 2718.00.  No scholarships or grants.

[KrisD15]

You must enter a 1098-T reporting the tuition. 

Please be sure to go through the entire education interview.