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The program tells you all the conditions for not needing a 1098-T. If you meet those conditions then you check you have an exception.
It says if you haven't received the 1098-T from the school, called to inquire about one, and cooperated in giving the school whatever information they need, or the school is not required to file a 1098-T, then you qualify for an exception. It has to do with why you did or not receive a 1098-T.
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