1098-E after refinancing with another company

[carolinelinscott]

Hi so I received my 1098-E with a 13.6k difference between what they claim I have for interest paid and what I calculated from my bills. I have called and asked for a corrected form several times. This last time, the customer service woman told me that it was because the loans were refinanced and included the consolidation loans. Well the only written documentation I recieved stated that about $140 was paid by the new lender, the lady just kept saying the same thing over and over again. Not at all helpful. I told her that if I submit information that I know is incorrect that I am at fault. Do I have to now report this to the IRS? There is zero written documentation that could even explain how the number jumped so drastically, and the bank would not give me any additional written information.

[AmyC]

You can only deduct up to $2,500 of student loan interest from your taxable income. If the form shows at least that much, enter it on your taxes. If the 1098-E shows less than that, enter the full $2,500 and keep your paper trail of bills paid and your log of calls for backup.