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Juliarp84
New Member

Why do i have multiple accounts, cannot find files

After I first setup my profile i had a username. But with a new side business it has been using my associated email and makes it a separate account. Like business and personal, now it acts like I have 3 different profiles. I am not sure why. Then it’s hard to find the prior year’s tax documents. 

I don’t understand why it’s happening. 

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1 Reply

Why do i have multiple accounts, cannot find files

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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