I have a problem
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
renecerandall
New Member

I have a problem

I would like to clear my profile
1 Reply
WilsonTR
New Member

I have a problem

In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file).

  1. Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
  2. With your screen maximized, click My Account (at the top of your screen toward the right) and select Clear & Start Over. (If on a tablet or phone, you may find the Clear & Start Over option by clicking the three parallel lines, or “hamburger”, in the top left corner.)
  3. Answer Yes to Are you sure you want to clear your return?
  4. After your entries have been cleared out, we'll prompt you to select a TurboTax product so you can start over from the very beginning.

Dynamic AdsDynamic Ads
v
Privacy Settings