I completed and successfully submitted both the 2023 1065 and 1041 federal tax returns in 2024. I purchased the 2024 Business Desktop product and downloaded the product. When I opened it, it asked which return I wanted to start and gave me both the 1065 and 1041 return options. I selected the 1065 option and the applicable information from my 2023 return was downloaded to the 2024 return.
I had a question and wanted to check my 2023 return. When I attempted to open the 2023 return, TT stated they could not find the file and had a link to find the file. I selected the back-up pdf and got this popup:
We’re having trouble opening your file. You can try using your back-up file instead. You’ll find instructions on how to open your back-up file in the link below. Error: 102346
My Bitdefender security software will not let me connect to the link, support.turbotax.com, stating that the site is totally insecure.
I open TT and found a link that stated I "can download a PDF of last year’s return right in TurboTax". When I click on the Show Me How, it takes me to another site that states:
There are two ways to get your prior-year returns:
- Select Documents from the menu, use the dropdown menu to choose the tax year you want, and select Download tax PDF.
- On Tax home, scroll down and select Your tax returns & documents. Select the year you want and select Download/print return (PDF).
Neither way works to download a pdf of my prior year returns.
TT claims their products can read a pdf but won't read the one I have on my desktop. I'm very frustrated.
