Delete a started return

Forum|Forum|5 years ago
January 22, 2021
1 reply
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TurboTax Free Edition Online

DoninGA

Level 15

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

dawns3627Author

Level 2

I'm not on the 2019 version. I'm doing my 2020 return. I accidentally deleted my w-2 and cannot re-enter it. Trying to start over and there is no tax tools button.

DoninGA

Level 15

@dawns3627 wrote:

I'm not on the 2019 version. I'm doing my 2020 return. I accidentally deleted my w-2 and cannot re-enter it. Trying to start over and there is no tax tools button.

You have to be signed onto the 2020 account and then access the 2020 tax return before the links on the left side of the program screen are available.