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Cannot fill in zip code for Canadian based company

1 Reply
Level 13

Cannot fill in zip code for Canadian based company

If you are unable to enter the Canadian postal code in TurboTax for your W-2, please see the following:

The solution is to

1.      Delete the W-2

2.      When you add a new W-2, the screen will ask you for the employer’s EIN. DON’T PUT ANYTHING HERE.

3.      Instead, just leave the EIN field blank and continue.

4.      Enter your complete W-2 information on the next page. Make sure to indicate that this is a foreign address (under “Address Type”). It’s OK to enter the EIN here at the top of the page.

5.      Be sure you enter everything from the W-2 – the input screen is rather long and needs scrolling.

Now you will see that the software has no problem with the Canadian zip code.

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