turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Deciphering Your Tax Forms on Feb 19! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Your website says my missouri staye taxes were accepted but missouri tracking system says its never been received. Please advise.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

Your website says my missouri staye taxes were accepted but missouri tracking system says its never been received. Please advise.

Double-check with this tool to be sure the return was efiled successfully and accepted:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>

If that confirms it was accepted, you'll need to phone the Missouri DOR to ask a live agent there if they can find it.

Your website says my missouri staye taxes were accepted but missouri tracking system says its never been received. Please advise.

When using the state website, enter only the amount of the State refund as shown on your state tax return, not the combined  Federal + State figure that TT gives you.

Your website says my missouri staye taxes were accepted but missouri tracking system says its never been received. Please advise.

Yes that is what i did. TT website gives a total figure with state and federal combined. It also gives the state and federal totals individually. I entered obly the state total as a whole dollar amount (leaving of the cents).  When i go to the missouri department of revenue site and put in my info they show gaving no record of my taxes. Yet TT website says it was accepted by the state of missouri the same day my federal was.

Your website says my missouri staye taxes were accepted but missouri tracking system says its never been received. Please advise.

I don't know if by "whole dollar amount" that means to truncate the cents or to round the figure.   If the cents were over 50, try rounding it up to the next dollar, if you haven't already.

Otherwise talk to the state DOR, and tell them TurboTax shows it was accepted.  They have other ways to look you up.

Your website says my missouri staye taxes were accepted but missouri tracking system says its never been received. Please advise.

I will just have to contact the missouri DOR is what it seems it is boiling down too. P.S. On a side note it seems that the link under the state of missouri which links you too the states individual tax inquiry system is broken. I have only been able to access the inquiary system by going directly to missouris DOR site directly. Then using the links there to navigate to the inquiary system.

Your website says my missouri staye taxes were accepted but missouri tracking system says its never been received. Please advise.

Yes, you need to see if Missouri DOR says they received your return or not.    

I'll report the broken link.  Thanks.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question