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owetimchr
New Member

Your program won't print return on my mac

Program and computer up-to-date. Printer prints other types of docs. I get a box saying the program may take 2-3 minutes to print. The box disappears after a few seconds with a system sound, but no access to printing
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9 Replies
DawnC
Employee Tax Expert

Your program won't print return on my mac

The experience you described has been reported and is currently being addressed by the development team.

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SDH4
New Member

Your program won't print return on my mac

Same issue here, same operating system, just a system sound and no printing or saving the docs before I send to the IRS. Frustrating!

VictoriaD75
Employee Tax Expert

Your program won't print return on my mac

Try saving the PDF to your device. Open the document and try initiating the print from there.

 

@SDH4 

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Your program won't print return on my mac

Same problem here. It won't even pop up a document that could be saved. You get a text box to wait, then a popping noise, then absolutely nothing. I can't see my return at all. The problem is that the software won't open the document, not that I don't know how to save a .pdf.

Your program won't print return on my mac

@VictoriaD75 
That's not an option - When you click Print Returns, there's a pop up box saying to wait 2-3 minutes, a popping noise, then absolutely nothing. No document appears at all. 

JotikaT2
Employee Tax Expert

Your program won't print return on my mac

There has been progress made on resolving this issue.  However, the expected release date is not for another 2 weeks.  

 

Please sign up to be notified for updates when this issue is rectified using the following link.

 

Why am I not able to Save to PDF on TurboTax Desktop MAC?

 

@skooim02 

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SpaceDave
New Member

Your program won't print return on my mac

Work around since Intuit can not fix it, go to File / Preview / pick forms to print / Preview / move mouse over pop up window you will TT.png Click the square icon it will open the return in preview so you can print it.

 

ChadCK
New Member

Your program won't print return on my mac

Exact same issue here.

ChadCK
New Member

Your program won't print return on my mac

This results in the same result. one "blip" sound, window closes, nothing happens

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