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Level 2
June 7, 2019
Question

Why did my refund not get deposited in my account, my refund is missing ?

  • June 7, 2019
  • 5 replies
  • 10 views
No text available

5 replies

Alumni - Champ
June 7, 2019
Has the IRS issued the refund yet?
parket01Author
Level 2
June 7, 2019
Yes
Alumni - Champ
June 7, 2019
Did you ask to have TT fees deducted from it?
parket01Author
Level 2
June 7, 2019
Yes
Alumni - Champ
June 7, 2019

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service