If you lived in Virginia all of 2022, then New York will be a Non-Resident state and should not tax anything that is not New York sourced income. Since you did the work in Virginia, that will be Virginia source income, even if the company is in New York.
I suggest you begin with fresh data imported from the federal return.
- First, please check My Info in the Federal return and be sure the box is checked for Made money in another state
- Then go to the States section and click on the delete trashcan icon for both New York and Virginia
- Then, add New York first, and be sure it is a Non-Resident state and complete it
- It will show your federal income and ask you to allocate what is sourced in New York, so you can enter 0
- Next, add Virginia and be sure it is a Resident State
- It will show your federal income and ask you to allocate what is sourced in Virginia
This should prompt the allocation of income in both New York and Virginia. This should resolve for the refund of the mistaken withholding in New York.
If this does not completely solve the problem, please let us know more details, so we may better assist you.
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