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Level 2
February 16, 2021
Question

WMR says info doesn't match???

  • February 16, 2021
  • 4 replies
  • 52 views

I filed on Feb. 13th when i use the Wheres my refund tool it says info doesn't match. I tried mine and my husbands ss#, the refund amount total, refund amount minus state, and filing status is right. Anyone know why it keeps saying that my info doesnt match & what i can do about it?

    4 replies

    Level 15
    February 16, 2021

    How long ago was your e-file accepted?  

     

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

    https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

    Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

     

    Your federal refund amount is on line 34 of your Form 1040

     

    https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 16, 2021

    I made sure several times that it was the right amount (line 34) and just did it again to make triple sure. It still is saying the info is wrong. It was accepted on the 13th. It was rejected at first cause I put the wrong AGI but fixed it and it was accepted. I'm starting to worry!

    Level 5
    February 16, 2021

    I put in the amount that I'm getting back from TurboTax after the fees and that works like the actual green refund amount they TurboTax said you're receiving

    Level 5
    February 16, 2021

    Don't mind us anything from it just put in the amount that TurboTax is giving you and it'll come up