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Why was my refund payment cancelled

It’s says payment canceled on turbo tax
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1 Reply
NicolleR1
Expert Alumni

Why was my refund payment cancelled

The “payment canceled” status in TurboTax usually refers to the TurboTax services rather than your IRS refund.


A common reason for this cancellation happens when you choose to have your fees deducted from your refund, and:

  • Your federal refund isn't large enough to cover the fees.
  • The name on your bank account doesn't match your tax return.
  • You are filing a paper return rather than e-filing.

If the IRS has processed your return, you can check your refund status on its website:

Where's my Refund

 

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