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Why was my refund amount changed immediately after submitting them

My original refund amount for state/federal was $241, I paid for the TurboTax fees with my debit card and hit submit. Then my return immediately changed to $25 for federal and then said “state not started”, even though I just paid $39 to submit my state return.
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1 Reply

Why was my refund amount changed immediately after submitting them

@ woodbridge2 

I don't know about the refund amount.   This time of year the program is still getting a lot of updates, so that might have changed something affecting the refund amount.   But first, are you sure you actually efiled?   If you haven't actually filed, then you can examine everything again and print out a copy of your returns to examine before transmitting them.   People should always print and review prior to filing.

 

Are you sure you continued on to completion after paying?  In order to efile, after paying, you still have to go through several more screens, provide the 2024 AGI for verification, electronically "sign" your return with a 5-digit signature PIN, your birthday, and today's date, then at the last screen click a big orange button "Transmit Returns Now."    Did you do all that?   If so, then you should have gotten an email that the return(s) was/were transmitted.   If you didn't do all that, then you may not have actually efiled.

 

Log into your account, and go to the Tax Home page (or it may automatically open in the Tax Home.)  What status is showing at the Tax Home page for the Federal and state returns?     For each, does it say pending, accepted, rejected, printed, started, or something else?    And what state is it?

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