Why is the TurboTax prepaid card not working onlin...
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New Member

Why is the TurboTax prepaid card not working online or calling it

 
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Expert Alumni

Why is the TurboTax prepaid card not working online or calling it

The Turbo Visa Debit Card website and app are experiencing high volumes today due to the stimulus payments being funded. If you are only looking for balance information you can try texting the following command to 43411: “BAL XXXX” (XXXX is the last 4 digits of your card number). Otherwise, please try back at a later time. 

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New Member

Why is the TurboTax prepaid card not working online or calling it

turbotax mobile app is not working and i cant text to get my balance

 

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Expert Alumni

Why is the TurboTax prepaid card not working online or calling it

For any questions or concerns with the Turbo Prepaid Visa, please click here to contact customer service. 

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