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Wllsmrk
New Member

Why is the irs app not seeing my return

I have checked my status daily and the app says still processing. The date it was estimated was 2/23/20  But  Then yesterday the app says that I am inputting the wrong information and I have put the same information that turbo tax has provided.  

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1 Reply
DaraLO
Intuit Alumni

Why is the irs app not seeing my return

Where's My Refund? (WMR) on IRS.gov and the IRS2Go app may be overwhelmed.  Try calling the IRS Refund Hotline at (800) 829-1954.

 

Also, keep in mind, if you claimed the EITC (Earned Income Tax Credit) or ACTC (Additional Child Tax Credit), the IRS expects the first of these refunds to be available in taxpayer bank accounts or on debit cards by the first week of March.

 

WMR will be updated with projected deposit dates for most early EITC/ACTC refund filers by February 22. So EITC /ACTC filers will not see an update to their refund status for several days after Feb. 15.

 

Keep checking back, as the IRS will eventually update your refund status. 

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