Why is my refund different

[Dr77]

I am extremely disappointed in TurboTax.  My refund went from $4000 to $70 . I have been using TurboTax for 8 years and have never been cheated before.  I will be calling the IRS and speaking to someone  for sure. I tried contacting TurboTax because I purchased the protection plan and I get no answer whatsoever.  Very disappointed and I will definitely get an answer from someone.  In a time when people are struggling,  we put our trust in TurboTax and we are mislead and feel that our trust has been violated, it is just sad and wrong. 

[SweetieJean]

The IRS does not tell TT when or why they adjust your refund, so wait for the letter in the mail from the IRS.  You should get it in 2-4 weeks.  However, the adjustment might be due to the Stimulus and/or the Advanced Child Tax Credit.

TT stands behind its calculations.  However, it cannot know if you made a data entry mistake, forgot to claim some income, or misclaimed a deduction/credit.

[MichelleLO]

In this public forum, we cannot diagnose why your refund has been reduced.  For additional information, please see this TurboTax blog post:  Why is My Tax Refund Not What I Expected?