TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

A

Anonymous

Question

Why is my data from prior year return not pre populating? I know I'm using the same user name and password as I see prior years return.

3 replies
26 views

No text available

TurboTax Self Employed Online

Level 12

What version of TurboTax are you using? TurboTax Online or TurboTax Desktop?

Level 2

I have the same question. This worked in the 2023 version. Why not in the 2024???

Alumni - Intuit

Here's some info on Transferring a Prior Year Return to help you if you're using TurboTax Desktop. You can BROWSE to where your .tax2023 file is located on your computer, but if the file is in a cloud account, move it to your C drive.

In TurboTax Online, if you Sign In using the same credentials as last year, you should see a Prior Year Summary. If it isn't there, it might be in a different account. Go here to find all of your accounts.

Here's how to Contact TurboTax Support.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"