Why is it taking this turbo tax so long to get my refund it was filed 2/3/24

[horsevol]

crooks charged me 140 dollars and no refund after a month

[mesquitebean]

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@horsevol wrote: Why is it taking this turbo tax so long to get my refund it was filed 2/3/24?
crooks charged me 140 dollars and no refund after a month

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Refunds come from the IRS, not from TurboTax, so only the IRS knows what all they are doing with your return processing.  Sometimes it takes longer than the usual 21 days.   Here are some things for you to check:

Double-check that your efiled returns were indeed accepted.  If you used Online TurboTax, log in and go to the Tax Home and check the efile status.

If accepted, then use the IRS "Where's My Refund" tool to check the refund status and to see if there are any messages from the IRS:

https://www.irs.gov/Refunds

• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
• Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571