Why is everyone getting denied for the advanced loan

[Mike9241]

how do you know that this is an issue for everyone? See below webpage for info. 

https://turbotax.intuit.com/refund-advance/ 

additional questions contact support
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

[Latrayaconover]

Because I follow a group and alot of people who  tried and did filed who normally would receive the advance loan got denied email including me and nothing changed from the last tax season