Here on the community page, we have no access to your account. Here's some general information that should be helpful.
There's a few reasons why you might experience a delay after a Direct Deposit date has been given:
- Bank account information provided is wrong. (Check the routing and account number you entered); if the bank information is wrong the IRS will issue a paper check instead. Contact the IRS IRS Contact Page
- There might be a delay within your bank (contact your bank)
- You paid your TurboTax fees with your refund (this might cause a delay while the banks do a split transaction between your refund and the preparation fee)
- There is a refund offset What is a refund offset?
This is just some general information, Keep in mind that once your return is accepted for processing by the IRS and/or State TurboTax has no control over the processing of your return and/or release of your refund. If you have any inquiries regarding any delay you should contact the IRS or your state Department of revenue directly for further assistance.
There is a couple of FAQs to help you track your refund
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?
Why do some refunds take longer than others?
What if my IRS refund is taking longer than 21 days?
For further assistance, you can contact TurboTax Customer Support
TurboTax Phone Number
