Why doesn't the amount at the top of the page (in red) match the print out on the forms and records?

[PerfectDisneyHome]

I completed the entire data entry on my Turbo Tax Premier and it says at the top of the page in red that I owe. When I save the records and print them out it says I am getting money back. There is an $8k difference.

[CatinaT1]

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

Also, make sure you have ran all updates. 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

Go by what is on your forms.